Accessibility statement

This accessibility statement applies to the Scottish Property Factor Register.

This website is run by Registers of Scotland. We want as many people as possible to be able to use this website. For example, that means:

  • Pages have descriptive titles
  • Pages are structured properly for screen readers
  • Pages include content that is fully accessible to screen readers
  • Pages can be fully used with only a keyboard
  • The currently selected link or button is always clearly highlighted
  • Pages have a way to skip to the main content of the page
  • Buttons or links fully describe their purpose
  • Pages have good colour contrast
  • Images have good alternative text
  • Forms are structured to be easily completed
  • Error messages clearly explain and identify issues
  • Pages are able to be read and navigated when magnified or on mobile devices

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you within two days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us: propertyfactorregister@gov.scot.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service(EASS)..

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter: propertyfactorregister@gov.scot

Technical information about this website’s accessibility

Registers of Scotland is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Preparation of this accessibility statement

This statement was prepared on 11 September 2024. It was last reviewed on 18 September 2024.

This website was last tested on 29 August 2024. The test was carried out by Registers of Scotland.